Your administrator tells you which import method to use:. Your administrator sends you an Activation Code or password if required. You might need to set a PIN. The quickest way to import and activate your software token is by scanning a QR code with your phone camera. Your administrator tells you if you need to set a PIN immediately after importing a software token.
These instructions are a general guide. Your IT Help Desk will provide specific information if necessary. You must reset your PIN if you forget it or it becomes compromised. Use the reset method provided by your IT Help Desk. On your computer, connect to your VPN client or protected application.
Enter your username. Leave the dialog box open. On your computer, in the Passcode field, type the tokencode, without spaces, and click OK. When prompted, enter a PIN that contains 4 to 8 numeric digits. It cannot begin with zero. Memorize the PIN. Go to the VPN client or application sign-in screen.
In the Passcode field, type the passcode without spaces. Click OK. In the Passcode field, enter the tokencode that is displayed in the app, without spaces, and click OK.
When prompted, create a PIN that contains 4 to 8 digits. It cannot begin with a zero. On your computer, in the Passcode field, first enter your PIN, then the tokencode in the same field, without spaces. For example:. It's a good idea to rename your token so that you can instantly recognize it in the SecurID app. You can delete the SecurID software token from your phone after it expires or if it is no longer needed.
Use your company's self-service portal to check if your token is disabled, locked, or expired. If any of these are the case, contact your IT Help Desk.
You must reset your PIN. Use the self-service console your company provides or other method as instructed by your IT Help Desk. SecurID does not support the app on a device that is jailbroken or rooted. If this happens, do the following:. In the VPN client or application, type or copy tap the next tokencode that displays in the app. Account Settings Logout. All Files. Submit Search. Software Token Software token helps you safely sign in to your company accounts using a PIN something you know and a tokencode something you have.
Use your software token with the SecurID app, which is represented by this icon in the app stores: New User or Upgrading?
See your Quick Start Guide to get up and running. Yes, I used a pre-SecurID 4. On your computer or phone, open the VPN client or application. Enter your user name. Leave the sign-in screen open. Tip: Swipe down to clear and re-enter your PIN. Follow your administrator's instructions to access your QR code. Open the SecurID app. Tap Get Started and scan the QR code.
If prompted, enter the Activation Code or password. Your software token is now active. This is the use case. The company I work for uses your product to authenticate and gain access to internal resources. We have an application on the iPhone Citrix Receiver for the iPhone that now allows me to remote in using 2-factor authentication. All seems well except the following; 1. No Copy n Paste 2. The iPhone version does not have these features assuming you would not use the iPhone for anything else.
I hope I have presented a use case that will inspire your developers to add this feature that you find in the full product. I eagerly await the future enhancement for a better end user experience. Update1: 7 days after installing an error popped saying Token was invalid please contact admin.
I had to re-install the token, and things are working again. Initial Review: I've been waiting on this to be released for almost a year, I'm glad it's here and with a simply interface. Three stars just for showing up, plus two for easy interface.
Looking forward to copy!! The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age.
Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Description With SecurID 4. Jan 10, Version 4. Ratings and Reviews. App Privacy. Size
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